Frequently Asked Questions
Everything you need to know about shopping with Kave Home Korea.
How long does shipping take within Korea?
Standard delivery for in-stock items typically takes 3 to 7 business days. For furniture items requiring professional installation, our logistics team will contact you to schedule a specific date.
Do you provide professional assembly services?
Yes, we offer professional white-glove assembly services for most furniture pieces. This service includes delivery to your room of choice, full assembly, and removal of all packaging materials.
What is your return policy?
You can request a return within 7 days of receiving your item, provided it is in its original packaging and unused. Please note that custom-made items or assembled furniture may be subject to different return conditions.
Is there a warranty on Kave Home products?
We provide a 2-year warranty against manufacturing defects on all our products. This covers structural issues and hardware, though it does not cover normal wear and tear or misuse.
Can I see the products in person before purchasing?
Yes, you can visit our showrooms in Korea to experience our designs firsthand. Please check our 'Store Locator' page for the nearest location and current opening hours.
What payment methods do you accept?
We accept all major credit cards, bank transfers, and popular Korean mobile payment services including KakaoPay and Naver Pay for a seamless checkout experience.